Capital City Service met wholesale carriers, infrastructure partners and regional operators at Capacity Middle East, held at the Grand Hyatt Dubai in February 2026. The event is a primary gathering point for the MENA carrier community, and this year's edition reinforced the continued growth in demand for high-quality voice termination and reliable A2P SMS delivery across the region.
Why CCS was there
The Middle East and North Africa represent a significant and fast-growing segment of global wholesale traffic. CCS carries more than two billion voice minutes per year and over one billion messages annually, with routes extending across 190+ countries. For MENA specifically, the conversations at Capacity Middle East centred on direct carrier interconnections, route quality, and the value of working with a partner that monitors network performance in real time — tracking ASR, ACD, PDD and MOS — and applies active anti-fraud controls.
Our core hub in Frankfurt provides low-latency paths into the Gulf, Levant and North Africa, and our network runs on carrier-grade infrastructure engineered for five-nines availability. For partners seeking to expand or optimise their regional footprint, that combination of geographic reach and network discipline is a meaningful differentiator.
- A2P SMS termination for 2FA, OTP and transactional alerts into MENA markets
- Premium/Direct-CLI and LCR voice routes across the region
- SIP interconnect with quality monitoring and real-time anti-fraud controls
- Expansion of direct carrier interconnections — 400+ already live globally
- Compliant, GSMA-member operator trusted by carriers across 190+ countries
Capacity Middle East was a productive few days and we are grateful to everyone who took the time to meet the CCS team. If you were not able to connect in Dubai or would like to continue a conversation, please reach out directly.