Solutions
Everything we run.
Voice, messaging, MVNO and PBX — on one carrier-grade backbone since 1996.
Contact salesA customisable phone system. A few mouse clicks configure your corporate network of mobile and office phones — regardless of their physical location.
1996
Part of CCS since
24/7
Support & monitoring
9+
CRM integrations
5
Ways to call
Days
Setup, not weeks
From €32
Per month
Capital PBX runs in the cloud — no hardware to buy or maintain. Add numbers, build call flows and connect remote teams as you grow, and manage everything from one dashboard.
Our PBX runs in the cloud — the option most clients choose. There's no hardware to buy and no servers for your team to maintain; we take care of all of that. Capacity scales up or down on demand, so you never overpay for equipment sitting idle.
Everything you need
Build smart call flows that route by time, team or priority — fewer missed calls, no manual transfers.
ACD with skill-, team- and time-based routing keeps every call moving.
Voicemail, call forwarding and transfer included on every plan.
On-demand call recording with one year of storage included.
Full call history and reporting to see how your team handles calls.
Fully cloud-hosted — add users, numbers and call flows from one dashboard.
Work from anywhere
Answer and place calls right from your browser — nothing to install.
iOS and Android apps so your team can work from anywhere.
A dedicated PC app for everyday calling at the desk.
Use the Capital Talker softphone or your existing IP desk phones.
For busy teams
Route calls automatically by agent skills, queues and teams.
Silent monitoring, whisper and barge-in to coach agents in real time.
Track active calls, agent status, wait time and SLA at a glance.
Save abandoned calls with automatic callback for dropped callers.
Integrations
Salesforce, HubSpot, Pipedrive, Zoho, Bitrix24, Kommo and more — calls logged with context.
Connect Zendesk and your helpdesk so agents see the full customer history.
Add Teams calling as an option for your organisation.
Why Capital PBX
Built on CCS's own carrier network — in telecom since 1996, not a reseller.
Customer data handled to European GDPR standards.
Guided onboarding moves your numbers, users and routing without downtime.
Pricing
For small teams. 3 users, IVR, mobile & desktop apps, call recording and queues. +€10 per extra user.
Growing teams. 6 users, everything in Lite plus advanced call statistics and sales tools.
15 users, everything in Business plus the call-centre module and CRM integration. 20% off on annual billing.